How to Stop Saying Um, Er, Like, and You Know

I want to help you lose the “um” … and the “er,” “like,” and “you know” while you’re at it … for your own sake. “Um” and other tentative terms are what I describe as “filler words,” often used in informal conversation but problematic in formal settings, where their use can muddy the clarity and blunt the impact of one’s message. So how do you stop using filler words? Check out my advice in this article on the Johns Hopkins Carey Business School...